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Chi nhánh CÔNG TY TNHH INTERTEK VIỆT NAM

Customer Services (for Government Trade Services)

Chi nhánh CÔNG TY TNHH INTERTEK VIỆT NAM
Ngày cập nhật: 17/09/2019

Thông Tin Tuyển Dụng

Phúc lợi

  • Máy tính xách tay
  • Bảo hiểm theo quy định
  • Du Lịch
  • Phụ cấp
  • Xe đưa đón
  • Du lịch nước ngoài
  • Đồng phục
  • Thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Phụ cấp thâm niên
  • Chế độ nghỉ phép
  • Chế độ tập thể dục

Mô tả Công việc

Mission:

  • Follow up with new clients and maintain with existing clients periodically;
  • Recommend potential service and collect / analyze clients information and needs;
  • Cooperate well with internal BLs, ROC / PM , other LO from oversea for inspection arrangement;
  • Ensure all operation activities, documents, invoicing, admin jobs;
  • Adapt quickly with internal updates and clients needs with collaboration;
  • Solve complaints/ problem from clients/ other BLs/ other inspection office (IOs);
  • To undertake specific/special tasks as directed by BL Manager.

Responsibility:

  • Deal and handle with potential & existing clients / after sale service for retention;
  • Collection of client ‘s outstanding payment;
  • Weekly / monthly report of any pending issues / target clients to Business Line Manager;
  • Record all internal document/ report with QMS process;
  • Arrange inspection's schedule on-time, travel, accommodation of each jobs required;
  • Review each draft COC along with client's checking for compliance;
  • Cooperate with ROC team for each inspection file (opening till close file);
  • Work closely with other colleagues, inspector / sub-contract for well operation.

Key Performance Indicators:

  • High responsibility / attention for ensuring of operation activities and on-time service;
  • Ability to work under pressure/ multi-task/ OT work if required;
  • Good organization, presentation, communication skills;
  • Experienced in sale service of Commercial / Government scope;
  • Independently working , dealing & thinking well with client complaint with strong support;
  • Good connection with other business line of Intertek & external resources

Yêu Cầu Công Việc

  • Good communication skill . Fluently in English conversation & writing;
  • Good in analysis and solve the issue, think outside of the box with creativity;
  • Prefer in knowledge of sale service of Commercial/ Government service;
  • Able to work independently, enthusiasm, responsibilities;
  • Minimum 2 years experience in Customer service. Prefer in inspection service and admin support;
  • University / College degree;
  • Good in English writing, reading, communication;
  • Experience with import/export service , prefer with Customer service/ admin for Commercial / Government service;
  • Independence working , honestly , strong sense of responsibility;
  • Willing to travel to oversea & local if required.

Thông tin khác

  • Độ tuổi: 23 - 30
  • Giới tính: Nữ
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Chi nhánh CÔNG TY TNHH INTERTEK VIỆT NAM

www.intertek.vnQui mô công ty: Trên 600
Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 42,000...Chi tiết

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Customer Services (for Government Trade Services)

Chi nhánh CÔNG TY TNHH INTERTEK VIỆT NAM

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