27/03/2023
Tiếp thị / Marketing , Truyền hình / Báo chí / Biên tập , Quảng cáo / Đối ngoại / Truyền Thông
Nhân viên chính thức
Cạnh tranh
Nhân viên
13/04/2023
Responsibilities include but are not limited to:
- Advise customers on financial services (bond, fund, stock and TCBS particular products).
- Build and implement campaigns (loyalty, minigames…) to have a flexible approach to customer needs.
- Analyze, propose, implement and optimize the customer journey
- Handle and solve all customer requests, complains via phones, livechat, facebook, face to face ...
- Create and maintain the knowledge base on TCBS website, iWealth Club (video, infographic, gif, story...)
- Research customer pain points and propose innovative solutions, translating and teaching AI chatbot
- Generate related power BI reports
- University degree or above at top 1 Vietnam University (foreign trade, banking, economics).
- IT savvy (Python, Power BI, Data Analyst...), design motion graphics, infographic, create video.
- Ielts above 6.0.
- Patience and problem-solving ability.
- Customer-oriented attitude.
- Outstanding communication skills.
Các công việc tương tự
