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Dispatcher - Centralized Distribution Services

Ngày cập nhật: 13/11/2017

Thông Tin Tuyển Dụng

Mô tả Công việc

1. Receiving order:

· Convey spoken and written information clearly and concisely.

· Listening to customer’s requirements, their expectations and their complaints.

· Recognize who one’s customer are, both internally and externally.

· Accurately identify customer requirements

2. Concrete delivery plan:

· Arrange time of casting concrete, quantity order, and delivery routine.

· Creating sale order by SAP immediately and using CDS, SMS system to process orders and follow up the concrete delivery.

· Schedule analysis for next day concrete delivery see SO list and schedule graph, Coordinating with B/P team leader to arrange truck distribution depend on quantity

3. On-time delivery:

· Arrange Start time pouring, quantity order, delivery routine; with unload method, traffic,

· To ensure all of sale order are accurately recorded from customer and expediting concrete, orders to meet as customer requirements.

· Coordinating with site coordinator, site engineer, driver, QA Tester to ensure appropriate

· To be flexible to arrange truck among plants depend on project casting project

4. Maintain delivery:

· Final check truck mixer available, drivers and B/P

· To calculate truck mixer available and project need

· According to CS Shift Leader‘s decision, solving any problem during working time

5. Complaint handling, Collect data needed and look for cause of complaint and transmit to relevant Dept

Yêu Cầu Công Việc

  • Shift working (Prefer candidate can work on night shift)
  • University/ College degree (Business administration)
  • English: Intermediate level
  • Has at least 1 year experience in a similar field
  • Problem solving skill/ Customer focus

Thông tin khác

  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

A member of Siam City Cement Group INSEE in Vietnam is a member of the Siam City Cement Public Company Limited (SCCC), a leading cement manufacturer in...Chi tiết

Dispatcher - Centralized Distribution Services


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