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Công ty ALMA

HCM_Call Center Mananger

Công ty ALMA
Ngày cập nhật: 11/10/2017

Thông Tin Tuyển Dụng

Mô tả Công việc

The Telemarketing Manager is responsible for building, coaching and leading a winning telemarketing organization (outbound) in order to achieve specific revenue targets.
The Telemarketing Manager will be expected to:

  • Exceed sales targets under Benefits Package;
  • Develop and implement business tactics to support organizational strategies and goals
  • Define and coordinate lead generation training programs that enable staff to achieve their potential and support company objectives;
  • Implement, review, update call center policies and procedures
  • Develop phone scripts for telemarketer’s use with lead generation and qualification timely;
  • Recruit and train Team Leader & Telemarketers;
  • Search out data pertaining to potential customers;
  • Work with direct reports to maintain excellent service level, monitor performance;
  • Manage data usage manage in an effective and efficient way.
  • Provide detailed and accurate reports and forecasting

BENEFIT:.

  • Receive a monthly bonus, subject to meeting of the Telemeeting manager’s sales targets in accordance with the Benefits package;
  • Advance in wage level, subject to meeting of the Telemeeting manager’s sale targets in accordance with the Benefits package;
  • Receive an annual bonus, subject to meeting of the Telemeeting manager’s sales targets in accordance with the Benefits package;
  • Receive project completion bonus, subject to meeting of the Telemeeting manager’s sales targets in accordance with the Benefits package;
  • Participate in advanced professional training;
  • Become a member of the Club10- Gold or Platinum level, accordance on the wage level.

Yêu Cầu Công Việc

  • Thorough knowledge of the concepts, practices and procedures of an outbound telemarketing call center;
  • Proven customer service skills, sales experience and leadership ability;
  • Ability to train agents in lead generation;
  • Sound decision-making skills, drive and desire to succeed;
  • Ability to work in a fast-paced environment
  • Minimum of 5 year sales management experience and 3 year experience in a Call Centre as team management position (outbound);
  • Strong people management (developing staff, building and leading teams).

Thông tin khác

  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Công ty ALMA

http://alma.vnQui mô công ty: 100-499
Công ty TNHH Khu Du Lịch Vịnh Thiên Đường (Công ty ALMA) chính thức hoạt động trong lĩnh vực du lịch nghỉ dưỡng tại thị trường Việt Nam vào năm 2013. Trải...Chi tiết

HCM_Call Center Mananger

Công ty ALMA

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