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Công ty Cổ Phần TIKI

Head of Platform Operations

Công ty Cổ Phần TIKI
Ngày cập nhật: 11/07/2019

Thông Tin Tuyển Dụng

Phúc lợi

  • Máy tính xách tay
  • Bảo hiểm theo quy định
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Phụ cấp thâm niên
  • Chế độ nghỉ phép
  • Chế độ tập thể dục

Mô tả Công việc

Tiki is seeking an aggressive, results-oriented leader to lead the platform operations reporting to Director of Marketplace - The core part to ensure our vision of most trusted shopping platform. In addition to defining, developing, and driving the road-map to improve operations effectiveness and efficiency, you will be responsible for customers and sellers trust which play a critical role in our business success. As part of this role, you will work with peer category leaders, supply chain teams, and product managers in charge of process, policy, product to improve consumer experience, sellers experience.

Key Responsibilities

  • Decide seller scoring and policy to managing overall sellers operational
  • performance to ensure customer experience when shopping on Tiki.
  • Overviewing customer/seller experiences and analyzing seller ratings, customer
  • and seller NPS, content rules and operation efficiencies.
  • Working on Key projects with Supply Chain Team to improve Tiki logistics service
  • provided for sellers and improve service to customers.
  • Driving strategic initiative to improve Tiki Sellers quality, performance and ratings.
  • Defining, enforcing and optimizing platform processes and policies to operate at
  • the highest level of efficiency and effectiveness.
  • Monitoring and reviewing the success of implementations on a continuous basis.
  • On-request tasks from managers. Decide seller scoring and policy to managing overall sellers operational
  • performance to ensure customer experience when shopping on Tiki.
  • Overviewing customer/seller experiences and analyzing seller ratings, customer
  • and seller NPS, content rules and operation efficiencies.
  • Working on Key projects with Supply Chain Team to improve Tiki logistics service
  • provided for sellers and improve service to customers.
  • Driving strategic initiative to improve Tiki Sellers quality, performance and ratings.
  • Defining, enforcing and optimizing platform processes and policies to operate at
  • the highest level of efficiency and effectiveness.
  • Monitoring and reviewing the success of implementations on a continuous basis.
  • On-request tasks from managers.

Yêu Cầu Công Việc

  • Enthusiasm for e-commerce and platform operations and its opportunities
  • University graduate with relevant bachelor/Master degree (Operations
  • Background)
  • Preferably 5-8+ year of proven career track in Platform Operations and Supply
  • Chain Management, consulting, e-commerce.
  • Data driven leadership
  • Outstanding communication and interpersonal skills. Superior verbal and written
  • communications.
  • Proven ability to manage multiple, competing priorities simultaneously.
  • High attention to detail including precise and effective customer communications
  • Demonstrated results

Thông tin khác

  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Công ty Cổ Phần TIKI

https://tuyendung.tiki.vnQui mô công ty: 500 - 1000
Thành lập năm 2010, Tiki.vn (viết tắt của Tìm kiếm & Tiết kiệm) hiện là trang mua sắm trực tuyến đáng tin cậy nhất trong lĩnh vực thương mai điện tử...Chi tiết
Job tags / Kỹ năng:TikiMarketplace

Head of Platform Operations

Công ty Cổ Phần TIKI

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