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Receptionist (Front Office)

FV Hospital
Ngày cập nhật: 20/10/2019

Thông Tin Tuyển Dụng

Phúc lợi

  • Bảo hiểm theo quy định
  • Chăm sóc sức khỏe
  • Đào tạo

Mô tả Công việc

General purpose of the position:

  • To assist patient to register new patient or to modify their personal information in compliancy with procedures effectively and professionally
  • To have good knowledge on medical activity to triage patient to the appropriate/ right department
  • Be attentive to handle enquiries of patient/ family either in face-to-face situations or by phone efficiently & professionally

Key duties:

  • Register for new patient in compliance with Patient registration policy
  • Efficiently cooperate with Medical secretary and receptionist at OPD to update patient information into system
  • Identify patient’s information (symptoms) to assist patient to go to the appropriate clinical department
  • To coordinate with Patient Service Clerk to order brochures from the store, set up and fill up brochure, remove any brochure expiry date, make report weekly.
  • Cross training will be located at Operator, Admission Office, Information desk and VIP lounge as assigned by Front desk supervisor or Front Office Manager.
  • Customer services & patient complaints handling.

Yêu Cầu Công Việc

  1. Qualification: University degree in major foreign language

  2. Experience: freshman are welcomed to apply, working in the hospitality industry is referable

  3. Skills and knowledge:

    Skill

  • Able to work independently

  • Sense of responsibility

  • Self discipline

  • Team work spirit

  • Ability to work under pressure and in an environment of a multi-national culture/

  • Effective communication skills in Vietnamese and English

  • PC proficiency

    Knowledge: Good knowledge of general information about medical is referable

      4. Foreign language(s)/ Ngoại ngữ: Speaking good English and or/French would be an advantage

Thông tin khác

  • Bằng cấp: Cao đẳng
  • Độ tuổi: Không giới hạn tuổi
  • Giới tính: Nữ
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

FV Hospital

www.fvhospital.comQui mô công ty: 1000
FV Hospital is 100% foreign-owned; it is financed by a group of French, Swiss and Belgian doctors - all very experienced healthcare professionals - supported...Chi tiết

Receptionist (Front Office)

FV Hospital

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