2 - Năm
- Cấp bậc
- Hết hạn nộp
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Du lịch nước ngoài
- Đồng phục
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
Mô tả Công việc
Vacancies: 02 (01 in Hanoi and 01 in Ho Chi Minh)
HOT LINE: Receiving all Customers calls for all Bussiness Lines:
- Urgent support
- Customer complaints
- Asking quotations
- Consumable/Spare Parts Quotations to Customers
- Service Repair / Preventive Maintenance / Installation contracts
- Approved PCS sent to Sales Admin Support
- Opportunity of Consumable/ spare part/ service contract on SFDC
- Based on date of AWB of equipment and written transfer duties forms given by Sales people to make sure service engineers are updated with equipment available and have proper installation schedules.
- Follow up/collect Acceptance Protocol and issue Warranty Certificates.
- Updated and provide information to internal relevant people such as: installation date, repair status, warranty period, machine history……
- Alert service engineer on stock arrival / available so that they can proceed for part replacements.
- Ask approval of Car booking for service engineers
- Stock in/stock out follow up.
Back up Sales Admin Support (when necessary)
- SAP (Service Billing, Spare parts Consignments)
- Label creation for all new incoming Spare Parts.
- In charge of invoice for the department.
Yêu Cầu Công Việc
- Certificate/Diploma in Business Administration, or equivalent
- At least two years' experience in a similar role
- Administrative management skill (time & jobs managing...)
- Demonstrate basic analytical skills and attention to detail
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Experienced on SAP, FSDC.
- Can read and write English.
Thông tin khác
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