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Đăng nhập bằng:

HSBC Vietnam

Sales Management Manager, RBWM (GCB6)

HSBC Vietnam
Ngày cập nhật: 17/02/2020

Thông Tin Tuyển Dụng

  • Nơi làm việc: Hồ Chí Minh


  • Ngành nghề: Ngân hàng

    Hết hạn nộp: 29/02/2020

  • Cấp bậc:

Phúc lợi

  • Bảo hiểm theo quy định
  • Du Lịch
  • Thưởng
  • Chăm sóc sức khỏe
  • Đào tạo

Mô tả Công việc

If you’re looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

RBWM Department: Sales, Distribution and Business Development - Sales, Distribution and Business Development plays a vital role in meeting customer needs by offering the right products through the right channels to the right customer segments, thereby maximising value and business revenue. Responsible for achieving sales and revenue targets and implementing distribution strategy, the team drives the delivery of market leading retail customer experiences.

In this role, you will:

  • Plan, develop and implement the activities and service initiatives to drive service quality and enhance service culture within the Retail Store environment.
  • Ensure that the principles of Service & Sales Floor Management are firmly embedded and practiced within the Retail Store.
  • Manage and develop team of Personal bankers to achieve acquisition targets across branch products.
  • Lead the retail branch to Deposit mobilization targets and ensure Assets acquisition help in profitability of the branch.
  • Strategize and implement acquisition programs for Premium banking assistant/officer.
  • Ensure performance objectives distribution and lead management for the Premium banking assistant/officer team.
  • Conduct regular sales meeting and participate on sales strategy meeting with Branch manager and Area manager.
  • Enhance customer satisfaction and feedback through high standards of customer service.
  • Managing the service & activities floor and monitoring the front office performance.
  • Ensure the Individual Review is correctly offered to customers where appropriate.
  • Provision of service & activities related guidance to all customer facing staff and support to the Retail Store Manager on improvements to Service standards.
  • Provision of coaching and guidance to front office team within the Retail Store.
  • Assist the Retail Store Manager in the execution of the Retail Store Strategy, in particular through Staff Engagement initiatives and Personal Career Development.

Yêu Cầu Công Việc

To be successful in this role, you should meet the following requirements:

  • Bachelor's degree or equivalent experience
  • Minimum of three years proven and progressive financial services and/or retail sales experience or equivalent
  • Experience of managing Sales team of more than 6-10 + FTE in retail segment in banking or FMCG.
  • Proven ability in sales team leadership, people and resource management
  • In depth understanding of products and operational procedures
  • Knowledge and understanding of relevant risk / compliance / audit standards
  • Banking knowledge about RBWM products would be added advantage
  • Abilty to strategise and plan for Team. Abilty to forecase and manage sales resources for achieving business objectives.
  • Excellent interpersonal and communication skills
  • Effective sales leadership skills including coaching and sales activity management on a team / one to one basis.
  • Planning and organising skills
  • Analytical skills
  • Problem solving skills
  • Complaint handling skills

Thông tin khác

  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

HSBC Vietnam
If you are looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the...Chi tiết

Sales Management Manager, RBWM (GCB6)

HSBC Vietnam

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