- Identifies and approaches opportunities to increase sales on Own channel (FCDS & Chat-bot).
- Gathering and evaluating user requirements, in collaboration with IT & vendor.
- Test the visual interface and the feasibility of the product by users, record feedbacks.
- Ability to collaborate with internal teams (restaurant operation, team, IT, ...) and external teams (food delivery service partners, e-commerce partners, ...) to manage product price, product information and promotion schemes efficiently and accurately
- Collaborate extensively with other teams (restaurant operation, food delivery service partners, internal team, IT, ...) to manage all issues related to customers
- Act as the voice of Pizza Hut and feedback internally to strive to improve on processes with third parties and enhance customer's experiences on online platform
- Keep tracking and evaluation for optimizing business performance by daily & campaign.
- Managing partnership to all the partners to ensure the utilization and earn their competitive supports versus competitors.
- Supporting Media & Digital Manager to optimize Media – sales – ROI on owned platform – KIOSK, SMS, email, loyal apps, websites; online payment /Digital Partnership & Performance: e-wallet partners/ banks, POS, online wallet, mobile wallet, etc.
* Benefit package:
- Attrative salary & bonus
- Insurance based on full salary
- PVI Health care insurance
- Annual health check
- Annual leave: 16 Annual leave , 6 Paid Sick Leave with 100% salary
- Discount when using service of Pizza Hut
- Teambulding activity
- Allowance for personal interest: birthday, wedding, childbirth, funeral,...
- Degree Of Associate or Bachelor’s degree in relevant field.
- 4 - 5 years of experience in digital or customer marketing
- Working hard & ready to take challenge
- English skill: Communication, both Specking & writing.
- Computer skill: Familiar with excels (including PivotTables, VLOOKUP, INDEX/MATCH, and Data Tables)
- Good at working independently or teamwork
- Logic thinking, Carefulness, meticulous, detail oriented, high sense of responsibility
Ability to communicate well, actively listen and be responsible and honest.
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