Assist System Business Analysis Team Leader to collect & handle user requirements/needs; create solution documents, scenarios, test plans; support users for applications; manage change requests related to Credit Cards (Vision Plus) and associated systems.
Conduct analysis of business and user needs in order to develop requirements documentation for the implementation or revision of systems and applications projects for specified business units
Convert the requirements/needs into technical models/terms that can be used by SW Development/Systems Administration team to implement on systems/applications
Working closely with development/systems administration team and third-parties to design, validate, and manage the implementation of the solutions to requirements
Maintain the updates of the documents developed during the requirement collection, analysis, system / application design
Make reports about user requirements, list of documentation, process of change requests
Testing: Work in conjunction with the business users and development team/systems administration team that validates initial business requirements
Training: Use obtained knowledge during the requirement analysis and systems/applications implementation to design, plan and deliver user training
Support: Deliver Level 2 support for systems/applications to user
Yêu Cầu Công Việc
University degree in IT or technical areas.
5+ years of experience in the Card Industry.
Good understanding of the key players in the card business, their roles and functions in the industry with working knowledge on the card issuing and acquiring side of the business.
Understanding of end to end card issuance processing
Understanding of all pertinent laws, regulations, policies/ procedures and applicable lead practices pertaining to the Credit Cards.
Knowledge of ISO 8583 standard, back end accounting systems and GL accounting would be a plus.
Thorough understanding of EMV and PCI DSS Standards
Effective interpersonal and communication skills, strong logical thinking and critical thinking.