The Senior Officer, IT (BA) is responsible for:
- Collecting and analysing user requirements for core LifeAsia system and projects
- Supporting daily business by follow up with Group IT/Local IT for production issues and system enhancements
- Collect and document user requirements from end users
- Propose system solutions to business users
- Analyse new project and enhancement requests to meet business objectives
- Lead business users to prepare Test plan, Test cases and implement User Acceptance Test with business users
- Coordinate with Group and local IT during the implementation and UAT to ensure the system delivery meets business requirements
- Follow up with Group IT/Local IT for production issues and enhancements required.
- Prioritize requirements with business users
- Perform other responsibilities and duties assigned by line manager in order to meet operational requirements.