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Senior Operation Manager

Ngân Hàng TMCP Tiên Phong
Ngày cập nhật: 22/09/2019

Thông Tin Tuyển Dụng

Phúc lợi

  • Bảo hiểm theo quy định
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Phụ cấp thâm niên
  • Chế độ nghỉ phép
  • Chế độ tập thể dục

Mô tả Công việc

  • In charge of managing overall activities of Phone and Field Verification & Data check.
  • In charge of training and evaluating performance, working efficiency of all staffs in Phone & Field verification & Data check
  • Supervising and speeding up the deployment and implementation of human resources plans to ensure good fulfillment of tasks and KPIs of Check, Phone & Field Verification.
  • In charge of all weekly and monthly meetings of Phone & Field Verification.
  • Being representative for Phone, check & Field Verification to attend all sum-up meetings relating operating status of Operations Division.
  • Assigning staffs to do verification tasks by phoning ,check and field visiting.
  • Performing periodic working reports for Head of OPS Division.
  • Building and improving reporting system, working procedures.
  • In charge of managing, preventing and handling negative behaviors and credit risks within teams.
  • Perform other related tasks as required by Head of OPS Division.

DATA CHECK

  • Responsible for managing the approval ratio at the Data Check and Policy Check.
  • Update the policies from the Risk Management Department, ensure the latest policies are being applied at the Data Check Division
  • Keep update the change of system as well as regularly review training documents for Division users.
  • Analyze, evaluate the quality of application’s documents and system to determine the irrationalities, potential risks and to propose appropriate solutions for improvement at Data Check and Policy Check Stages
  • Complete the approval process for loan application in the Data Check and Policy Check Stages
  • Develop training plans for Division.

PHONE VERIFICATION

  • Controlling and managing quality of applications verified by Phone verification teams
  • Responsible for professional guidance for Team Leaders and staffs of Phone verification.
  • Proposing measures to improve operational efficiency of Phone Verification.
  • Managing time, tasks, quality and discipline of verification staffs.
  • Implementing management, quality control, professional guidance; directly participating in verification activities and taking responsibility for all comments and ideas.
  • Develop training plans for staffs of Phone Verification.
  • Composing processes, regulations; building operating models for Phone Verification.
  • Proposing measures to resolve mistakes and prevent fraud in process of Phone verification.

FIELD VERIFICATION

  • Managing and operating overall activities of Field Verification before the loans are approved and disbursed.
  • Being contact point with third partners of Field Verification.
  • Controlling and managing quality of Field verification to ensure the compliance with processes (SOP).
  • Monitoring daily operation following processes and productivity targets of staffs in improve productivity and working efficiency.
  • Monitoring and speeding up the implementation and deployment of plans regarding staff resources to ensure KPI fulfillment of Field Verification and Operations Division.
  • Developing and improving processes of Field Verification (SOP).
  • Managing training activities for Team Leaders and new officers.
  • In charge of resolving mistakes and risks causes by staffs of Field Verification

Yêu Cầu Công Việc

  • Graduated from University of Finance/Economics/Banking.
  • At least 7 years of experience at middle or senior management level in Verification departments of finance companies of banks.
  • Understanding territories of Vietnam.
  • Ability to go for business.
  • Good communication, presentation, training, management and motivation for staffs.
  • Experience in managing over 50 staffs.
  •  Ability to analyze data, report and fulfill tasks within deadlines.
  • Ability to solve problems requiring accuracy and speed.
  • Positive thinking and enthusiastic in work.
  • MS Office proficiency (Work, Excel, PowerPoint…)
  • Good communication in Vietnamese and English.

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: 35 - 45
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Ngân Hàng TMCP Tiên Phong

Ngân hàng Tiên Phong (TienPhongBank) là một ngân hàng được thành lập bởi tập đoàn FPT, Tổng công...Chi tiết
Job tags / Kỹ năng: Underwriting manager

Các công việc tương tự

Senior Operation Manager

Ngân Hàng TMCP Tiên Phong

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