Senior Telesales Insights & Solutions Specialist

FE CREDIT
Địa điểm

Hồ Chí Minh

  • Lương

    Cạnh tranh

  • Kinh nghiệm

    2 - 0 Năm

  • Cấp bậc

    Trưởng nhóm / Giám sát

  • Hết hạn nộp

    10/07/2021

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Mô tả Công việc

OBJECTIVE:

Responsible for supporting to create & evaluate campaign ideas/ use cases – both from internal/ external data & market scans - to increase sales in both digital & traditional channels for various products

COMMUNICATION:

Internal: All key stakeholders of projects - Cooperate with key stakeholders to create and implement projects

External: Vendors - Implement projects and deliver desired deliverables as per requests of BOM

KEY RESPONSIBILITIES:

Creating projects/ Initiatives campaign for the business, to Telesales channel, including:

  • Asses internal & external data to find campaigns to improve sales efficiency in both digital & traditional channels, for various products Loan XS-TU (not including NTB), CC, Banca, and other products within FE
  • Complete a market scan and analysis to ensure that innovative commercial strategy is innovative and optimized

Monitor the performance of campaign

  • Ensure the regular performance review are carried out to enhance the efficiency of the campaigns/ projects
  • Develop insights of why the campaign is going well/ not well

Building functional capabilities and capacities of Commercial Insights

  • Develop an understanding of how to conduct market research in an efficient & insightful manner to team members
  • Give input on how to conduct a market research in an efficient & insightful manner
  • Build strong relationship with main functions to empower effectiveness of those functions ( BICC, AA team…)

Initiating initiatives based on analysis at management view to increase efficiencies of Telesales

  • Assist in providing insights for the commercial department to analyse possible initiatives
  • Conduct market scan and analysis to ensure that innovative commercial strategy is innovative and optimized
  • Provide analysis required to support decisions of CEO

Ad-hoc support tasks/projects

  • Support to plan a project
  • Support to implement the project, as a project team member, following the project plan

Yêu Cầu Công Việc

  • Bachelor Degree with majors: Data Management, Business Management, Finance, Economics or Accounting, Risk management or any qualitative field
  • Min. 2 years of working experience in finance (banking, insurance, investment, etc.)
  • At least 2 years of experience in fields related to data analytics, business development, business analysis or market research

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi

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