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HSBC Vietnam

Senior Teller (GCB7)

HSBC Vietnam
Ngày cập nhật: 16/08/2019

Thông Tin Tuyển Dụng

  • Nơi làm việc: Hà Nội

    Lương:

  • Ngành nghề: Ngân hàng

    Hết hạn nộp: 31/08/2019

  • Cấp bậc:

Mô tả Công việc

In this role, you will:

  • Cash/cheque withdrawal and deposit
  • Money Exchange
  • Demand Draft issuance/encashment
  • Inward Telegraphic Transfer
  • Delivery of ATM card/credit card/overseas card/cheque book to customers
  • Customer inquiries about RBWM products and services
  • Specific ownership of complex or high value transactions requiring additional knowledge or experience
  • Provision of excellent customer service, by providing an efficient, friendly and prompt service
  • Actively participate in the “customer retention” strategies as directed by managers to ensure customers are retained
  • Actively introduce alternative delivery channels such as Personal Internet Banking and Express Banking facilities
  • Support Counter Team and handling customer compliants
  • Pro-actively take ownership of complex and high value transactions, with minimal referrals to line managers

Yêu Cầu Công Việc

To be successful in the role, you should meet the following requirements: 

  • Bachelor Degree with 2 - 5 years experience in relevant field
  • Knowledge of cashiering procedures and regulations
  • Knowledge of core products, sales referral opportunities and Customer Relationship Management system
  • Knowledge of appropriate branch operational procedures
  • Awareness of compliance and regulatory issues as required
  • Strong interpersonal and customer service skills
  • Good decision making skills and proven ability to deliver accuracy and efficiency
  • Ability to coach and guide Teller in complex transactions & enquiries and in providing outstanding customer service

Thông tin khác

  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

HSBC Vietnam

www.hsbcvncareer.com/
If you are looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the...Chi tiết

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Senior Teller (GCB7)

HSBC Vietnam

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