Mô tả Công việc
First Alliances' client is a foreign fashion brand. They are looking for a Store Manager in Hai Phong.
· Perform excellent customer service and demonstrate strong selling skills
· Manage people, store operations and environment to achieve sales, service, customer satisfaction, and profitability goals
· Ensure store windows and in-store visual merchandising are in line with brand’s guideline and the store is maintained in proper housekeeping
· Monitor the retail store inventory level; replenishment of stock and return cycle is carried out accordingly
· Attend to customer complaints and ensure they are tactfully handled
· Communicate company and store direction to staff and prepare action plan in order to drive sales
· Implement sales events and promotion in accordance to sales plan
· Maintain store staff job results by leading, coaching, training, motivating, counseling and disciplining employees; also monitoring job results and providing advice for staff performance improvement
· Work with the management and HR regarding recruitment and selection, training program, staff evaluation and all personnel actions
· Responsible for staff working schedule, handle and maintain staff discipline
· Submit all monthly store expenses/invoices, sales performance, and other reports to Finance Manager to process the payment
Yêu Cầu Công Việc
- At least 2 years of experience at similar level in fashion retail industry
- Good English skills
- Good use of Microsoft Excel and Word
- Proven management and leadership skills