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Training Manager

RGF HR Agent Vietnam Co., LTD
Ngày cập nhật: 28/09/2019

Thông Tin Tuyển Dụng

Phúc lợi

  • Du Lịch
  • Chăm sóc sức khỏe
  • Đào tạo

Mô tả Công việc

Position: Training Manager - Cosmetics

Job Code: 36552

Responsibiality

<Report Line : Japanese Brand Manager >
<Team Member: 20 persons >
<Number of Subordinates: 20 persons >

<Products: Cosmetics >
<Clients: Consumers >
<Saturday Working: None >

<Job Responsibilities>
- Working in line with Regional Manager Global Education and Artistry
- Work with Counter/Store Managers and Makeup artists
- Planning and implementation of sales and training plan according to the Brand Strategy and guidelines

- Key responsibilities::

1. Training (70%)

  • Plan and execute training plan, instore support and coaching for brand makeup artists following NARS training guidelines and standards
  • Keep track of artist individual and counter performance to make sure the achievement of training KPI (IPT, ATS, productivity, performance and development, certification)
  • Work alongside and coach the field trainer
  • Work with Brand Manager, Counter Managers on Artist Recognition and Retention Program, Succession and Career Development plan for each individual artist including Counter Manager
  • Responsible for recruiting and developing artist skill sets (Retail, Communication, Makeup, Event)
  • Assist in and once certified by the brand, represent the brand in keying events,

2. Marketing (10%)

  • Coordinate with Marketing in planning the training and counter activities in line with marketing calendar and events within the standards outlined by Global Marketing and Events
  • Ensure proper training for anniversary dates of marketing activity, new launches
  • Train manager/artist to assist with Event implementation.

3. Merchandising (5%):

  • Train Counter/Store Managers to uphold merchandising expectations and develop standard of visual excellence
  • Monitor merchandising by location to ensure adherence to guidelines and standards
  • Work with Counter/Store Managers to achieve highest standards of merchandising, display and counter hygiene

4. Customers and other external relationships (5%)

  • Display excellent customer services skills to the team
  • Quickly and effectively resolve customer issues
  • Establish relationships with VIP customers to understand market needs
  • Internally, work closely with cross-functions team (HR, Finance, Logistics, Operations, etc.)

5. Human resources development (10%)

  • Recruit Counter/Shop Managers and assist with makeup artist recruitment as required to meet brand standards
  • Provide direction, on-going training, coach Counter/Shop Managers to develop and motivate team
  • Provide clear and constructive feedback on regular basis to Counter/Shop Manager and artist on their performance
  • Communicate clearly the customer service objective to managers and artists
  • Provide an atmosphere that motivates, encourages and challenges Counter/Shop Managers and staff to achieve excellence
  • Review, assist in performance reviews

6. Others:

  • Adhering to and providing the examples for the brand standards regarding customer service expectations and image

- Working Time: 8:30-17:30 (Monday- Friday)

- Monthly Salary: 2,500–3,000USD

Yêu Cầu Công Việc

<Necessary Skill / Experience >

  • Great makeup artistry, communication and retail skills. Experience in running and managing stores and working within the cosmetics industry
  • Experience as a trainer/Training Manager in cosmetics industry
  • Requires three- to five-year practical business experience with university degree.
  • Leadership, training, public speaking experience needed.
  • Three years training experience, cosmetics preferred, one-two years management experience required
  • Training and coaching new and existing employees. Ability to council employee conflicts and to function in a fast paced environment. Embrace the company’s corporate philosophy.
  • Excellent communication, leadership and organizational skills. Comfortable managing and supervising people. Professional attitude and ability to be flexible and deal with change.
  • Language skills: English at business level or higher
  • Age: 30 - 35
  • Gender: Any

<Preferable Skill / Experience>

  • Specialty store management background a plus.

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: 30 - 35
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

RGF HR Agent Vietnam Co., LTD

RGF stands for RECRUIT GLOBAL FAMILY , a global brand of Japan's largest recruiting and information service company, Recruit Holdings Co., Ltd....Chi tiết

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Training Manager

RGF HR Agent Vietnam Co., LTD

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