Thông Tin Tuyển Dụng
3 - 5 Năm
Trưởng nhóm / Giám sát
Assist department managers to develop their own training programmes. Conduct general training programmes. Coordinate the overall training function and to research, monitor and evaluate training activities.
Duties and Responsibilities:
§ Developing an annual training plan.
§ Managing the training budget.
§ Assisting department managers to develop and organize their training programmes.
§ Assisting department managers to train individuals designated as departmental trainers.
§ Conducting general orientation programmes.
§ Organizing supervisory and management development programmes.
§ Coordinating the use of outside training resources.
§ Organizing cross-training programmes.
§ Assisting the management in analyzing training needs.
§ Completing monthly training reports.
§ Performing other duties as assigned by the supervisor.
§ Acknowledging and screening the daily work schedule.
§ Conducting daily briefings and de-briefings in the absence of the department heads.
§ Establishing a two-way communication mode with related departments.
§ Communicating effectively with guests, subordinates, immediate supervisors and other section heads.
§ Managing time effectively by meeting deadlines on time.
§ Identifying and solving problems in a professional manner.
§ Completing, distributing and presenting monthly training reports which include employee‟s progress reports.
§ Responsible for successful management and operations of trainings by measuring the progress of employee improvements towards communication skills, job skills and English skills.
§ Knowing and understanding the job description of all positions in his/her department and beware of others.
§ Knowing and understanding policies relating to his/her department and others.
§ Checking and improving all service standards established by the company.
§ Maintaining grooming standards for all personnel.
§ Communicating effectively with guests, clients, business partners and employees.
§ Bering a superior sales person to promote the hotel‟s image and businesses.
§ Participating in community projects or activities in order to promoting the hotel‟s image and cooperation to improve community relationships.
§ Coaching and counseling all employees when applicable.
§ Evaluating objectively the training performance or related employees.
§ Providing the most effective training to all employees regularly.
§ Motivating employees to grow within the company.
§ Developing social programmes.
§ Developing newsletters connections.
§ Developing himself/ herself to become a better manager at all times.
§ Relating the Spa concept to staffs and ensure healthy living programmes.
§ Performing other duties as assigned by the management.
Job Profile & Qualifications:
§ At least Bachelor degree in any field
§ At least 3 year experience in a company or in international hotels with evidenced tracked record of achievements in people development
§ Capability of conducting trainings and developments of employees at all levels
§ Strong inter-personality and leadership skills
§ Proficiency in English and computer literate
§ Excellent public speaking skills (track record of presentation or public speaking training course)
§ Strong in driving results, people management and development
§ Not inclusive; varies by experience and scope of previous positions
§ With successful track record of sales and marketing, operational experiences: HR Manager
Disclosure of Information:
You do not at any time, in any form, or manner, either directly or indirectly divulge, disclose, or communicate to any person, firm, or corporation in any manner whatsoever any information of any kind, nature, or description concerning any matters affecting or relating to the business of employer, including, without limitation, the names of any of its customers, the prices it obtains or has obtained, or at which it sells or has sold its products, or any other information concerning the business of employer, its manner of operation, or its plans, processes, or other date of any kind, nature, or description without regard to whether any or all of the foregoing matters would be deemed confidential, material, or important.