Địa điểm

Hồ Chí Minh

  • Lương

    9 Tr - 10 Tr VND

  • Kinh nghiệm

    1 - 2 Năm

  • Cấp bậc

    Nhân viên

  • Hết hạn nộp

    16/11/2020

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm
  • CLB thể thao

Mô tả Công việc

· Understand customers’ demand, get calls and answer customers related to products’ usage, price, points of sales, promotion, point of gift exchange, complaint cases, and others.... by phone

· Check customer’s satisfaction

· Manage customers database

· Daily searching news

· Weekly inviting customers to join Customer gathering (CG)

· Weekly hosting customer gathering

· Record details of inquiries, comments and complaints

· Handle Complaint case from consumers, retailers and distributors.

· Do reports on complaints cases.

· Key in customers database from other sources

· Update & send E-birthday card to loyal customers

· Monitor Rohto website, fan page & update news relating to products, promotion campaign, Company’s activities, web banners, Print Ads, TVCs, hot news, product shots…

· Manage content, activities on Youtube channel & and Zalo page.

· Compose E-magazine contents and make layout

Yêu Cầu Công Việc

  • Female, have 1-2 years-experience in the same position
  • Strong detail orientation;
  • Professional style, agility, and good attitude;
  • Passion in education and service industry;
  • Customer-oriented, hardworking, trustworthy and teamwork spirit;
  • Flexibility to respond to a range of different work situations, excellent communication skills.
  • Working independently, ability to multi-task, prioritize, and manage time effectively
  • Be willing to work a flexible schedule and occasional overtime if needed.
  • Proficiency in both English and Vietnamese;
  • Proficiency in using MS Word, Excel, PowerPoint, Social networks
  • Thorough knowledge of online marketing and understanding student requirements would be an advantage.
  • Eager to learn
  • Photoshop, AI, canva skill is an advantage

Thông tin khác

  • Bằng cấp: Đại học
  • Giới tính: Nữ
  • Phụ cấp khác: Parking fee
  • Thời gian thử việc: 2 months of probation with full salary
  • Cơ hội huấn luyện:

    A2E skill training

    Pre-mortems
    Prioritization
    Problem solving
    Owner’s mindset
    Idea generation
    Coaching
    Influencing
    Courageous conversations
    Effective communication
    Presenting with impact
    Closed-loop conversations
    Creating business value
    Effective meetings
    Effective emailing
    Organizational health

  • Độ tuổi: 22 - 28
  • Thời gian làm việc: The working hours are from 8:00 am to 5:00 pm from Monday to Friday
  • Đồng nghiệp: Friendly, supportive
  • Phúc lợi:

    Bao Minh Health Insurance 2000 USD for Staffs over 3 years contribution
    Company trip, Team building activities
    Holiday events

  • Ngày nghỉ:

    Less than seven years’ service: 15 working days
    Service of seven years or more: 22 working days

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