Define new process and write down document for NOC L1;
Provide support/training/guideline for the process the team developed to NOC L1;
In-hand to fix, recovery system;
Troubleshooting assigned issues from NOC L1;
On-call during night, weekend and holidays when needed;
Develop/improve tools, technical processes, etc. to save time for NOC L1 team;
Follow the training plan, gain the certificates to serve the work.
Yêu Cầu Công Việc
English TOEIC 800 or equivalent. French is a plus;
Should be a NOC senior with technical ability and orienting to OPS team;
+3 years working experiences with 1 year specific at least in 1 or the field including systems engineering, software engineering, operating systems programming, or system architecture OR +1 year working experiences at NOC L1 senior position;
Self-motivated with ability to work with team members to identify and resolve issues;
Be willing to participate and take certification under company requests;
Experience and knowledge on maintenance under operational condition;
Certificates: at least 2 of the certificates: AWS cloud practitioner, VMware, NSE, CCNA, CCNP, Linux, MCSA.