- Processing customer’s documents.
- Responding promptly to customer inquiries.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Acknowledging and resolving customer’s complaints.
- Knowing our products inside and out so that you can answer questions.
- Ensure customer’s satisfaction and provide professional kyc.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the kyc process.
- You must be able to read and write in English fluently.
- A quick mind, who can easily understand new concepts.
- The qualified candidate needs to be meticulous, cautious, and calm.
- A patient person, who can stay focused on a matter for long enough to identify the root of it.
- A disciplined person who a team can rely on.
- A confident person who is comfortable expressing his point of view.
■Salary: KYC- Venezuela: $350 - $400/month . At least 40 hours/week
■Working time: Full Time - Working remotely
Working Hour: At least 40 hours/week
- 13th salary month
- Review salary: more than once per year
- Bonus as company’s revenue
- Company support finance to buy Macbook
- Health insurance
- Company trip
- And other benefits (you can know if you have chance to join us)
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